Dentella
According to our open methodology, this clinic scored 72.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 19 ranked clinics · Last checked: 1 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#772.8/100
- Best for Expats#668.5/100
- Best for Dental Implants#871/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#583/100
- Best English-speaking Clinics#767.3/100
- Best for Families / Children#867/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Site advertises nitrous-oxide (laughing gas) sedation, which is conscious sedation, not the general-anaesthesia/deep-sedation level this criterion requires. [s1]
Summary
Dentella, SIA operates two dental-clinic branches in Daugavpils (Smilšu iela and Balvu iela), offering therapy, hygiene, implantology, orthodontics without braces, nitrous oxide sedation and 2D/3D X-ray. The site publishes a per-treatment price list.
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The clinic's website names its dentists, Diana Kozemjakina and Natalija Rostova, and its hygienist. [dentella-daugavpils-deepen] [s2] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos [sm] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s3] | 3/3 |
| ✓ | Cleaning price listed €85-95 (adult). [s3] | 2/2 |
| ✓ | Filling price listed €80-90 (1 surface, permanent tooth) up to €120-140 (3+ surfaces). [s3] | 2/2 |
| ✓ | Crown price listed Tooth crown restoration €130-160; zirconium crown on implant from €850. [s3] | 2/2 |
| ✓ | Implant price listed Implant placement from €850. [s3] | 2/2 |
| ✓ | Consultation price listed Adult consultation from €20. [s3] | 2/2 |
| ✓ | X-ray / imaging price listed One tooth €10. [s3] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-01, Balvu iela 7 location [sm] | 4/6 |
| ◐ | Google review volume [sm] | 1/3 |
| ✓ | Review recency Most recent visible reviews dated ~2 months before the check. [sm] | 3/3 |
| ? | Clinic responds to reviews Only older owner replies were found: 1 of the 8 reviews read carry one, the latest dated 2024-07-24, and none to a review from the last 12 months. [dentella-daugavpils-deepen-2] | 0/2 |
| ✓ | No recurring complaints The five lowest-rated Google reviews raise different issues (acute patients not accepted, and two 3★ reviews about incomplete scaling by the hygienist); 1–2★ are 7.1 % of 28 (1★ 2 / 2★ 0 / 3★ 2 / 4★ 0 / 5★ 24). [dentella-daugavpils-deepen-2] | 2/2 |
| ? | No suspicious review patterns Only 8 Google reviews could be read for this listing (28 on the listing), fewer than the 10 needed to assess review patterns. [dentella-daugavpils-deepen-2] | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Dentella Daugavpils" and "Dentella Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [dentella-daugavpils-tripadvisor] [dentella-daugavpils-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Listed on AiroMedical and MansArsts.lv medical directories. [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) 3D X-ray listed among services. [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Advertised as 'orthodontics without braces' (clear-aligner style). [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry Separate child pricing for hygiene and consultation is published. [s3] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Latvia", "English speaking dentist Latvia", "dental implants Latvia", "emergency dentist Latvia", "Latvia dental clinic for expats".
| ✓ | Mentioned for: best dentist Latvia [sq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Latvia [sq2] | 1/1 |
| ✓ | Mentioned for: dental implants Latvia [sq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Latvia [sq4] | 1/1 |
| ✓ | Mentioned for: Latvia dental clinic for expats [sq5] | 1/1 |
| ✗ | Structured data on website No JSON-LD or microdata in the served HTML of the homepage and 3 service pages (/therapyhigiene/, /implant/, …). [dentella-daugavpils-r6s3] [dentella-daugavpils-r6s3-2] [dentella-daugavpils-r6s3-3] [dentella-daugavpils-r6s3-4] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Separate /en/prices page distinct from the main site. [s3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Dentella, SIA — registered in the Veselības inspekcija Ārstniecības iestāžu reģistrs, type Filiāle, Balvu iela 7, Daugavpils, LV5401 (head office/Centrālā registered separately at Smilšu iela 96A, Daugavpils) [regI]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Natālija Rostova [regD] [s2] | General dentist | 80040064476 | Registered in the state register of medical practitioners; certificate valid to 7 October 2026. |
| Dmytro Gaponov [s2] [regD2] | Dentist | 62310069638 | Registered in the state register of medical practitioners; certificate valid to 20 December 2028. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentellaclinic.com |
|---|---|
| Phone | +371 27090048 |
| https://www.facebook.com/dentellaclinic | |
| Google Maps | Map listing |
| Address | Balvu iela 7, Daugavpils, LV-5401, Latvia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dentellaclinic.com | Locations, hours, services, contacts, Facebook | 2026-09-01 |
| s2 | https://mansarsts.lv | Third-party medical directory listing Dentella's staff by name and role | 2026-09-01 |
| s3 | https://dentellaclinic.com/en/prices | Per-treatment price list | 2026-09-01 |
| sm | https://www.google.com/maps/place/Sia+Dentella/@55.8801354,26.51596… | Google rating 4.6 (28 reviews), address, geo, review sample | 2026-09-01 |
| regI | https://registri.vi.gov.lv/air | Veselības inspekcija institution register: Dentella, SIA listed with Centrālā at Smilšu iela 96A and Filiāle at Balvu iela 7, Daugavpils (searched live in the register) | 2026-09-01 |
| regD | https://registri.vi.gov.lv/apd | Veselības inspekcija practitioner-workplace register: Natālija Rostova, zobārsts, certificate valid through 07.10.2026, workplace Dentella SIA at both branch addresses (searched by surname via live browser) | 2026-09-01 |
| sq1 | search:best dentist Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq2 | search:English speaking dentist Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq3 | search:dental implants Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq4 | search:emergency dentist Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq5 | search:Daugavpils dental clinic for expats | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| regD2 | https://registri.vi.gov.lv/apd | Dmytro Gaponov, zobārsts (ĪP — short-term professional service provider), certificate valid through 20.12.2028, workplace Dentella, SIA, Smilšu iela 96A, Daugavpils LV5410 — differs from the Balvu iela 7 operating address (searched by surname via live browser) | 2026-09-01 |
| dentella-daugavpils-deepen | https://dentellaclinic.com/en/about/ | Clinic website, "About us" page read 2026-09-30 (English and Latvian versions): names dentists Diana Kozemjakina and Natalija Rostova and dental hygienist Irina Janpavle, each with the role only | 2026-09-30 |
| dentella-daugavpils-r6s3 | https://dentellaclinic.com | Homepage HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| dentella-daugavpils-r6s3-2 | https://dentellaclinic.com/therapyhigiene/ | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| dentella-daugavpils-r6s3-3 | https://dentellaclinic.com/implant/ | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| dentella-daugavpils-r6s3-4 | https://dentellaclinic.com/ortho/ | Page HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| dentella-daugavpils-deepen-2 | https://www.google.com/maps?cid=1719935026060920703&hl=en | Google listing "Sia Dentella" (Dental clinic), read 2026-10-02 in three review orders (the five lowest-rated, the five newest and the five most relevant): 4.6 from 28 reviews (1★ 2 / 2★ 0 / 3★ 2 / 4★ 0 / 5★ 24); 8 distinct reviews read, dated 2024-07-23 to 2026-08-14, 1 with an owner reply | 2026-10-02 |
| dentella-daugavpils-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Dentella Daugavpils" (1 place, 8 attractions, 3 hotels), none of them a dental practice in or near Daugavpils; 12 suggestions for "Dentella Dental" (7 attractions, 5 hotels), none of them a dental practice in or near Daugavpils; no listing for this clinic | 2026-10-05 |
| dentella-daugavpils-tripadvisor-2 | https://dentellaclinic.com | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 (its lowest-rated and newest reviews with the star histogram): no repeated complaint. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data. |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: only 3 reviews were checked for owner replies. |
| 2026-09-01 | Initial research |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.