Diadent
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 19 ranked clinics · Last checked: 1 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1254.4/100
- Best for Expatsnot ranked
- Best for Dental Implants#1250.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1236.1/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1053.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified "Sedation" appears in the service list with no statement of depth; the site does not say whether the patient is put to sleep or stays awake.
Summary
Diadent operates several dental-clinic branches across Daugavpils, with around 19 dentists covering treatment, prosthetics, orthodontics, pediatric dentistry, implantology and 2D/3D imaging. No price list is published on the site.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- Reputation & Reviews: 8 of 20 verifiable points (missing: google rating (Bayesian-adjusted); clinic responds to reviews; no recurring complaints; tripAdvisor presence; other review platforms)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed e.g. Ivona Potašova (orthodontist, prosthetics), Andrejs Tankovs (surgery, implantology), Anastasija Laskina (periodontist). [s1] | 2/2 |
| ✓ | Real clinic photos [sm] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version The site has a dedicated /en/ URL structure, though most content loads in Latvian/Russian. [s1] | 2/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price figures found on the site; a dedicated /en/prices URL returned 404. [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✗ | Google rating (Bayesian-adjusted) as of 2026-09-01 [sm] | 0/6 |
| ◐ | Google review volume [sm] | 2/3 |
| ✓ | Review recency Most recent visible review dated 1 month before the check. [sm] | 3/3 |
| ✗ | Clinic responds to reviews None of the 13 reviews read, 10 of them dated within the last 24 months (newest 2026-08-21), carries an owner reply, and the reply block of the listing was readable. [diadent-daugavpils-deepen] | 0/2 |
| ✗ | No recurring complaints Three of the five lowest-rated Google reviews concern high prices and charges for consultations and treatment (2019 to 2026); 1–2★ are 45.4 % of 108 (1★ 45 / 2★ 4 / 3★ 3 / 4★ 4 / 5★ 52). [diadent-daugavpils-deepen] | 0/2 |
| ✓ | No suspicious review patterns The 13 Google reviews read (dated 2019-12-28 to 2026-08-21, from accounts with 1–137 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 45 / 2★ 4 / 3★ 3 / 4★ 4 / 5★ 52. [diadent-daugavpils-deepen] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Diadent Daugavpils" and "Diadent Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [diadent-daugavpils-tripadvisor] [diadent-daugavpils-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms Its 1188 catalogue entry is bare and has no reviews. No profile found on WhatClinic, Dental Departures or Trustpilot (checked 2026-10-05). [diadent-daugavpils-platforms] [diadent-daugavpils-deepen-2] [diadent-daugavpils-deepen-3] [diadent-daugavpils-deepen-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray 2D/3D X-ray listed among services. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Tooth extraction and implantology listed; named surgeon Andrejs Tankovs on staff. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✗ | Emergency care No emergency/same-day service explicitly mentioned on the site. [s1] | 0/1.5 |
| ✗ | Works with international patients No international/foreign-patient program mentioned. [s1] | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Latvia", "English speaking dentist Latvia", "dental implants Latvia", "emergency dentist Latvia", "Latvia dental clinic for expats".
| ✓ | Mentioned for: best dentist Latvia [sq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Latvia [sq2] | 1/1 |
| ✓ | Mentioned for: dental implants Latvia [sq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Latvia [sq4] | 1/1 |
| ✓ | Mentioned for: Latvia dental clinic for expats [sq5] | 1/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares the types Dentist, Organization (alongside ImageObject). [diadent-daugavpils-r6s3] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages One-page site: the sitemap lists only the homepage and its /ru and /en versions; the menu items are in-page anchors and services are described on the homepage. [diadent-daugavpils-r6s3-2] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: DIADENT, Sabiedrība ar ierobežotu atbildību — registered in the Veselības inspekcija Ārstniecības iestāžu reģistrs, type Filiāle, Rīgas iela 51-4, Daugavpils, LV5401, reg. tel. 23070979 (the company also operates further registered branches at Rīgas iela 69, Saules iela 47 and Jātnieku iela 78 in Daugavpils, plus Rīga and Līvāni) [regI]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Andrejs Tankovs [regD] [s1] | Surgery, implantology | 81070047913 | Registered in the state register of medical practitioners; certificate valid to 8 May 2029. |
| Ivona Potašova [s1] [regD2] | Orthodontist, prosthetics, veneers | 71870000263 | Registered in the state register of medical practitioners; certificate valid to 31 July 2031. |
| Anastasija Laskina [s1] [regD3] | Periodontist | 85930045201 | Registered in the state register of medical practitioners. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://diadent.lv/en |
|---|---|
| Phone | +371 23070979 |
| +371 23070979 | |
| https://www.facebook.com/diadent.lv/ | |
| Google Maps | Map listing |
| Address | Rīgas iela 51-4, Daugavpils, LV-5401, Latvia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://diadent.lv/en | Branches, team roster, services, contacts, WhatsApp, Facebook, hours | 2026-09-01 |
| sm | https://www.google.com/maps/place/Diadent,+SIA/@55.8729251,26.52184… | Google rating 3.1 (108 reviews), address, geo, review sample | 2026-09-01 |
| regI | https://registri.vi.gov.lv/air | Veselības inspekcija institution register: DIADENT, SIA listed with multiple Filiāle branches including Rīgas iela 51-4, Daugavpils (searched live in the register) | 2026-09-01 |
| regD | https://registri.vi.gov.lv/apd | Veselības inspekcija practitioner-workplace register: Andrejs Tankovs, zobārsts, certificate valid through 08.05.2029, workplace DIADENT, Rīgas iela 51-4 (searched by surname via live browser) | 2026-09-01 |
| sq1 | search:best dentist Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq2 | search:English speaking dentist Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq3 | search:dental implants Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq4 | search:emergency dentist Daugavpils | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| sq5 | search:Daugavpils dental clinic for expats | AI/search visibility scout, 2026-09-01 | 2026-09-01 |
| regD2 | https://registri.vi.gov.lv/apd | Ivona Potašova, zobārsts, certificate valid through 31.07.2031, workplace DIADENT, SIA, Rīgas iela 51-4, Daugavpils (searched by surname via live browser) | 2026-09-01 |
| regD3 | https://registri.vi.gov.lv/apd | Anastasija Laskina, zobārsts, certificates valid through 22.07.2027 and 07.06.2029, workplace DIADENT, SIA at both Rīgas iela 51-4 and Saules iela 47, Daugavpils (searched by surname via live browser) | 2026-09-01 |
| diadent-daugavpils-platforms | https://www.1188.lv/atsauksmes/diadent/895881 | 1188 catalogue entry "Diadent" SIA, Daugavpils, read 2026-10-02: a bare entry — a phone number and company-register data only, no description, hours or photos from the clinic — with 0 reviews | 2026-10-05 |
| diadent-daugavpils-r6s3 | https://diadent.lv/en | Homepage HTML read on 2026-10-02: JSON-LD types Dentist, Organization, ImageObject | 2026-10-02 |
| diadent-daugavpils-r6s3-2 | https://diadent.lv/sitemap.xml | Sitemap: /, /ru and /en (3 URLs); no separate service pages (read 2026-10-02) | 2026-10-02 |
| diadent-daugavpils-deepen | https://www.google.com/maps?cid=468325938675461954&hl=en | Google listing "Diadent, SIA" (Dental clinic), read 2026-10-02 in three review orders (the five lowest-rated, the five newest and the five most relevant): 3.1 from 108 reviews (1★ 45 / 2★ 4 / 3★ 3 / 4★ 4 / 5★ 52); 13 distinct reviews read, dated 2019-12-28 to 2026-08-21, 0 with an owner reply | 2026-10-02 |
| diadent-daugavpils-deepen-2 | https://www.whatclinic.com/dentists/latvia | WhatClinic, read 2026-10-05: its profile sitemap (36 dentist profiles in Latvia, read 2026-09-30) has none under the clinic's name; a direct profile address under the name (diadent) returns "page not found" | 2026-10-05 |
| diadent-daugavpils-deepen-3 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-05: its clinic search does not list Latvia as a location | 2026-10-05 |
| diadent-daugavpils-deepen-4 | https://www.trustpilot.com/review/diadent.lv | Trustpilot, read 2026-10-05: no company page for diadent.lv | 2026-10-05 |
| diadent-daugavpils-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Diadent Daugavpils" (1 place, 9 attractions, 2 hotels), none of them a dental practice in or near Daugavpils; 12 suggestions for "Diadent Dental" (8 attractions, 4 hotels), none of them a dental practice in or near Daugavpils; no listing for this clinic | 2026-10-05 |
| diadent-daugavpils-tripadvisor-2 | https://diadent.lv/en | Clinic's website, the page at this address read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | onOtherPlatforms true → false: the 1188 catalogue entry it rested on is a bare company listing without reviews or content from the clinic. No profile found on WhatClinic, Dental Departures or Trustpilot. |
| 2026-10-02 | Read the clinic's Google listing on 2026-10-02 (its lowest-rated and newest reviews with the star histogram): no owner replies found; a repeated complaint among the lowest-rated reviews; no sign of manipulated reviews. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present; no separate service pages. |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: only 3 reviews were checked for owner replies. |
| 2026-09-09 | Sedation criterion re-read against methodology 1.4.0, which counts only general anaesthesia or deep intravenous sedation where the patient is asleep and unaware. "Sedation" appears in the service list with no statement of depth; the site does not say whether the patient is put to sleep or stays awake. The value moves from true to unknown: the earlier reading credited sedation that is not documented as deep enough, and the published wording settles the question neither way. |
| 2026-09-01 | Initial research |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.